PRIVACY NOTICE FOR PATIENTS, RELATIVES, AND/OR WATCHERS
The Chinese General Hospital and Medical Center (CGHMC), under the Philippine-Chinese
Charitable Association, Inc. (PCCAI), strictly complies with the Data Privacy Act of 2012
(RA 10173) to protect your personal and medical information.
PERSONAL INFORMATION WE COLLECT
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General & Medical Data: We collect personal details, medical history,
diagnostic results, and billing information during admission, consultations, and via CCTV monitoring.
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Minors & Incapacitated Patients: Information and consent are collected
exclusively from parents, legal guardians, or authorized representatives.
PURPOSE AND LEGAL BASIS
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We process your data primarily to provide medical diagnosis and treatment,
process billing and PhilHealth/insurance claims, and manage hospital safety.
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This processing is legally based on your consent, fulfillment of medical contracts,
protection of life and health, and compliance with DOH and legal obligations.
THE MERX CONSENT INDICATOR SYSTEM
To safeguard your data, CGHMC utilizes the MERX system:
- RED (Default): Your data is used for direct medical treatment only.
- GREEN: You have provided specific consent for your data to be used for medical research, training, and teaching. You may update this status at the Data Privacy Office at any time.
DATA SHARING AND SECURITY
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Your data is secured through anonymization, restricted biometric access,
and secure storage systems.
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We only share your information on a need-to-know basis with your healthcare team,
insurance providers, and legally mandated government agencies (e.g., DOH, BIR, PNP).
RETENTION AND DISPOSAL
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Patient records are retained strictly in accordance with DOH Administrative Orders
and CGHMC’s internal Data Retention Policy.
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Upon expiration of the retention period, records are securely destroyed via the
Centralized Documents Disposal Warehouse.
YOUR RIGHTS AND COMPREHENSIVE GUIDELINES
Under the DPA, you have the right to be informed, to access, and to object to the
processing of your data.
For comprehensive guidelines on our CCTV policy, please scan the QR code below.
For inquiries or to exercise your rights, contact our
Data Protection Officer or
Compliance Officer – Data Privacy.
DR. ANDRE DANIEL E. VILLANUEVA
Director – Business Development and Quality Management
Data Protection Officer (DPO)
ENGR. ALFONSO JONATHAN PAÑGAN III, ECT, CDPO
Compliance Officer – Data Privacy (COP)
E-mail Address:
dpo@cghmc.com.ph
Website:
https://dpo.cghmc.com.ph